Privacy Protection

UOKK Privacy Policy

Your personal information is our top priority. This privacy policy transparently explains the entire process of how UOKK collects, stores, and protects your data.

Last updated: January 1, 2026

Our Our Privacy Commitment

A quick overview of how securely your data is protected at UOKK

SSL Encryption
All your personal and financial information is protected with 256-bit SSL encryption. No third party can access this data.
Your Data Is Never Sold
uokk never sells your personal data to third parties. Your information is used solely to improve our services.
KYC Security
All KYC documents collected for identity verification are stored with the highest level of security and can only be accessed by authorized personnel.
Your Control
You have the right to view, correct, or delete your personal data. You can exercise these rights at any time by contacting our support team.
Cookie Transparency
UOKK is fully transparent about which cookies it uses and why. You can disable non-essential cookies at any time.
Data Retention Limits
Your data is not stored beyond the required period. Once an account is closed and all legal obligations are met, your data is permanently deleted.
01
Introduction
Why the Privacy Policy Matters

Welcome to uokk. We believe that every member's privacy is a fundamental right. This Privacy Policy explains what information uokk collects, why it is collected, how it is kept secure, and what rights you have over your data.

Uokk is a trusted online Sports Betting and casino platform in Bangladesh. We handle all information you share with us while using our services with the utmost responsibility. This Privacy Policy applies to our website, mobile app, and all digital services.

Please read this policy carefully. By using UOKK's services, you are considered to have accepted this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services and contact our support team directly.

Please note: This privacy policy may be updated at any time. We will notify you of any changes via email or in-platform notification. The date of the latest update will always be displayed at the top of this page.

02
Data Collection
What Information We Collect

UOKK only collects the information necessary to provide our services. We never request or collect data beyond what is needed. Below is a detailed breakdown of what data is collected and under what circumstances.

Information Collected at Registration

  • Full Name (as shown on National ID)
  • Date of birth and age verification details
  • Mobile number and email address
  • Current address (including district and division)
  • Preferred language and currency

Information Collected During KYC Verification

  • Scanned copy of national ID or passport
  • Selfie or face verification photo
  • Proof of Address Document (utility bill, etc.)

Automatically Collected Information

Data Type Purpose of Collection
IP address Security & Fraud Prevention
Device information (OS, browser) Ensuring Service Compatibility
Login time and location data Account Security & Unauthorized Access Prevention
Betting history and transaction records Legal Compliance & Service Improvement
Cookies & Session Data Improving User Experience

03
Data Usage
How Your Information Is Used

UOKK uses your information only for legitimate purposes — never for commercial gain or to sell to third parties. Below, we clearly outline what data is used and for what purpose.

  • To Create and Manage Your Account
  • To Verify Your Age and Identity
  • To process deposits, withdrawals, and financial transactions
  • To ensure bonuses and promotions are applied correctly
  • To provide customer service and support
  • For fraud and money laundering prevention
  • To meet legal obligations
  • To improve platform services and security
Our Commitment: UOKK never sells your data to advertisers or data brokers. Protecting your privacy is a core principle of how we operate.

04
Data Sharing
When and with whom your data may be shared

UOKK does not generally share your personal data with third parties. However, there are limited circumstances where sharing may be necessary:

Payment Providers

Payment gateways such as bKash, Nagad, and Rocket receive only the minimum data required to verify transactions. They operate under their own privacy policies and may not use the data for any other purpose.

Regulatory Authority

Under legal obligations, we may be required to disclose data to government authorities or by court order. In such cases, we will endeavor to notify you to the extent permitted by law.

Technology Partners

Certain technology partners may access limited data for security verification, fraud detection, or platform maintenance purposes. All such partners are bound by uokk's privacy agreements.

Never Sold: Outside of the limited cases listed above, UOKK will never sell, rent, or exchange your personal data.

05
Data Protection
How We Keep Your Data Safe

UOKK uses industry-leading technology to protect your data. Our security infrastructure is regularly reviewed and upgraded to keep your information safe against emerging threats.

  • 256-bit SSL/TLS encryption — applied to all data transfers
  • AES-256 encryption — applied to sensitive data stored in the database
  • Two-factor authentication (2FA) — for account login
  • Round-the-Clock Security Monitoring (24/7)
  • Regular penetration testing and security audits
  • Strict access controls — only authorized personnel can view your data
  • Data Backup — Across Multiple Secure Servers
Your Responsibilities: Use a strong password, never share your login credentials with anyone, and report anything suspicious to us immediately.

06
Cookie Policy
What Cookies Are and Which Ones We Use

Cookies are small text files stored in your browser that help improve your browsing experience. UOKK uses several types of cookies, each explained below:

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions and security Deleted at end of session
Functional Cookies Remembering Your Language, Preferences & Settings 1 Year
Analytics Cookies Collecting site usage statistics 2 years
Security Cookies Fraud Detection and Identification of Multiple Accounts 6 months

You can disable non-essential cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.


07
Your Rights
Your rights regarding your personal data

UOKK respects your right to privacy. You have the following rights over your personal data, and you may contact us at any time to exercise them.

  • Right to Access: You may request to see what data we hold about you
  • Right to Rectification: You may request corrections to any inaccurate or outdated information
  • Right to Erasure: You may request deletion of your data under certain circumstances
  • Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted
  • Right to Data Portability: You may request a copy of your data in a specified format
  • Right to Object: You may object to the use of your data for specific purposes
To Exercise Your Rights: Email us at support@uokk.bet or Help Center Reach us via live chat. We aim to respond within 72 hours.

08
Third-Party Services
Third-Party Services and Their Policies

Uokk works with select trusted third-party providers to operate the platform. These providers follow their own privacy policies, and uokk does not control how they handle their data.

  • Payment Gateways: bKash, Nagad, Rocket — for processing transactions
  • Analytics Tools — For Monitoring Platform Performance
  • Cloud Storage — for secure data preservation
  • Customer support software — for managing live chat

Only the necessary data is shared with these third-party service providers, and they are bound by confidentiality agreements with UOKK.


0 9
Child Protection
Protection of Minors' Data

Uokk strictly prohibits account registration for anyone under the age of 18. No personal information is collected from minors, and any such account identified on the platform is terminated immediately.

  • Age Verification is Required at Registration
  • Age is Confirmed via KYC Document Verification
  • Account and all data are deleted upon identification of a minor
  • Parents or guardians with concerns can reach us at support@uokk.bet
Commitment to Responsible Gaming: Child protection is one of UOKK's highest priorities. To learn more, please visit our Responsible Gaming View the page.

10
Data Retention Limits
How long we retain your data

UOKK does not retain your data longer than necessary. Retention periods are determined based on legal obligations and service requirements.

Data Type Retention Period
Account and registration information For the Duration of Active Account + 5 Years
KYC Documents 7 Years After Verification (Legal Obligation)
Transaction Records 7 years (in accordance with financial regulatory guidelines)
Customer Service Conversations 3 Years
Login and session logs 1 Year
Cookies & Analytics Data 2 years

Once the designated retention period expires, data is permanently and securely deleted in a way that cannot be recovered.


11
Policy Updates
Privacy Policy Update Process

UOKK reserves the right to update this privacy policy as needed. Amendments may be made in response to new technologies, legal changes, or an expansion of our services. You will always be informed in advance of any significant changes.

  • You will be notified via email or platform notification before any significant changes take effect
  • The date of any changes will always be kept updated at the top of this page
  • To request a previous version, contact us at support@uokk.bet
  • Continued use of our services after any changes constitutes acceptance of the updated policy

12
Contact
For privacy-related questions

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, UOKK's dedicated support team is always ready to help. Our Bengali-speaking team is available 24 hours a day, 7 days a week.

  • Email: support@uokk.bet
  • Live Chat: chat button at the bottom-right corner of the platform
  • For general enquiries: FAQ Page View
  • For further assistance: Help Centre Visit
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